Terms and conditions

Welcome to Alexander AB

Please read these terms and conditions before using the Website which is operated by Alexander AB. By using this website you are acknowledging that you have read, understand and agree to be bound by these Terms and Conditions.

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- DATA PROTECTION:

All personal data is treated confidentially, and your rights to protection of your justified concerns are observed strictly in accordance with legal requirements. 

When you as a member and customer fill in your personal information, you approve that your details are registered and used by Alexander AB The information is necessary for Alexander AB  to be able to give the best service possible, for contacting you and for product delivery.

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- PAYMENT METHOD:

Stripe, Klarna and Paypal

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- SHIPPING COSTS:

Free shipping

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- DELIVERY TIME &  DELIVERY ZONE:

Orders are shipped two working days following the day you place your order.

We deliver the order to service point closest to your address.

the order will be sent to the delivery address mentioned by you the at the time of order checkout.

Outside EU we ship to: USA, Switzerland, Saudi Arabia, Kuwait, United Arab Emirates, Oman, Bahrain, Morocco, Japan, India, Singapore, Malaysia.

Delivery time 

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- RETURNS POLICY:

If for any reason you are not entirely satisfied or you change your mind, you have a legal right to cancel the order at any time up to the end of 14 days after you receive the products.
To exercise your right of cancellation, you must give written notice to us at email address shown below , giving details of the products ordered and order number.

[email protected]

All products must be returned in unused condition.
If we have sent the wrong product to you, we will pay the cost to return it to Alexander AB.
It is not possible to return products purchased online to any of our partnered retail shops such as an airport or department store,, and should be returned directly to us.

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 - OUR REGISTRATED ADDRESS:

Alexander Perfume AB is the supplier of goods and registered address is: 

Koppargatan 14
25232 Helsingborg
Sweden

Company registration number: 559332-8437

VAT registration number: SE559332843701